Abstract Culture shock is a cultural phenomenon which is widespread in intercultural communication. Nowadays, the growing trend of globalization accelerates intercultural communication. Thus, more and more people experience culture shock and it arouses great concerns among people now. Culture shock can cause severe psychological and physical problems during the process of intercultural communication. Therefore, to alleviate the discomfort or depression caused by culture shock, sojourners should be aware of culture shock. This thesis outlines the definition and symptoms of culture shock, pointing out its general phases and providing several countermeasures which in particular emphasize the use of intercultural training to mitigate the negative effects. the. This study attempts to be a great help to make culture shock a less stressful experience and promote the efficiency of intercultural communication.53638

Keywords: culture shock; intercultural communication; sojourner; countermeasures; intercultural training    

摘要文化休克是跨文化交际中的一种普遍现象。如今，日益发展的全球化趋势加速了跨文化交际的进程，使得越来越多的人体验到文化休克。文化休克也因此得到了人们更多地关注。在跨文化交际的过程中，文化休克会引发人们一系列的身体和心理的不适，因而旅居者们必须充分了解文化休克才能顺势缓解其带来的不适或压抑感。本文概述了文化休克的涵义和表现症状，指出了其普遍的发展阶段，并提供了一些缓解其消极影响的对策，其中尤其强调了跨文化训练措施的使用。本文旨在为人们缓解文化休克的消极影响及促进跨文化交际贡献一份力量。

毕业论文关键词：文化休克；跨文化交际；旅居者；对策；跨文化训练

Contents

1. Introduction 1

2. Literature Review 1

3. The Phenomenon of Culture Shock 2

3.1 Definition of Culture Shock 2

3.2 Symptoms of Culture Shock 3

3.3 Causes of Culture Shock 4

4. Phases of Culture Shock 5

4.1 The Honeymoon Phase 6

4.2 The Negotiation Phase 6

4.3 The Adjustment Phase 6

4.4 The Mastery Phase 7

4.5 The Re-entry Shock Phase 7

5. Strategies for Managing Culture Shock and the Significance 9

5.1 Intercultural Communication Competence 9

5.2 Contact with the Host Culture 10

5.3 Intercultural Training 11

5.4 Significance of Culture Shock 12

6. Conclusion 13

Works Cited 15

 1. Introduction 

The continuous development of our society, science and technology makes the earth a village. Distance is not a barrier of communication any more. Countries around the world are closely related. At the same time, international communications like international education and trade create lots of opportunities for exchanges and cooperation between different countries, which will result in frequent contact with people of different cultural backgrounds. Due to different values, life styles, customs and so on, people from different cultures must get over these differences to adapt themselves to the new environment. Thus, psychological and physical discomfort appears during the process of intercultural communication. People may feel upset and confused for things are not turning out as they had expected. This is the emergence of culture shock.