职场恶霸行为及其干预分析
毕业论文关键词:职场恶霸行为;形成原因;负面影响;干预分析
Workplace Bullying Behavior And Its Intervention
Abstract:Since the 21st century, our country entered the stage of rapid development of enterprises. But due to internal problems hindering the development of enterprises. Is particularly outstanding enterprises in recent years problems force that bullying is one of them. Workplace bullying behavior not only brings economic loss to enterprises and talents loss, serious obstacles to the development of enterprises, but also serious influence on the personal life and work (depression, lower job satisfaction, job performance, interpersonal strain). Negative effects caused by the workplace bullying is frequently exposure, has caused extensive concern of relevant organizations or inpiduals. So corresponding measures must be taken to workplace bullying behavior, in order to reduce the serious negative effects of workplace bullying, the first thing to understand the forms and characteristics of workplace bullying, explore the deep reasons, and then according to the formation reasons and puts forward some countermeasures to prevent and solve, avoid the bad negative effects of workplace bullying.
Keywords:Workplace bullies;Cause of formation; Negative effects; Intervention analysis
目 录
摘 要 1
Abstract 1
一、职场恶霸行为相关研究概述 2
(一)职场恶霸行为概念的界定 2
(二)职场恶霸行为的特征 2
二、 职场恶霸行为产生的负面影响及其形成的原因 2
(一)职场恶霸行为产生的负面影响 3
(二)职场恶霸行为形成的原因 5
三、职场恶霸行为的干预分析 7
（一）改进领导的管理方式和提升领导品质 7
（二）改善组织文化环境 7
（三）加强人才选拔要求和完善制度减少来自同事的恶霸行为 8
（四）提升受害者自身应对职场恶霸的能力 9
参考文献 11
致谢 12
职场恶霸行为及其干预分析
前言
职场恶霸行为是一种连续性的欺负行为的发生，这种行为目前在企业中是十分常见的，并已经引起了全世界多个国家的研究机构调查和研究，职场恶霸行为以其严重的危害性，进入人们的视野。初期不仅会使员工出现消极低落的情绪，还严重影响其身心健康。进一步带来的是员工的消极怠工，人际关系紧张，工作绩效降低，对工作的满意度和组织归属感减少，离职行为的发生，降低了组织的利益，增加了公司的经营成本。本文首先是参照多个职场恶霸行为定义对职场恶霸进行更加丰富的定义，通过分析其形成的深层次的原因及产生的严重影响，从而提出的几点相应的预防措施，来减少和预防职场恶霸行为的发生，规避其带来的危害。
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