上海机构养老中精神慰藉服务的社会工作介入研究
毕业论文关键词: 养老院；精神慰藉服务；社会工作介入
Social Work Intervention in Spiritual Consolation Service
of Nursing Home for the Elderly in Shanghai :
A Case Study of M Nursing Home in Fengxian District
Abstract: With the deepening of aging population problem as well as the social and economic development, the material needs of the elderly are gradually met while their lack of spiritual consolation has also been increasingly prominent. Social work, which provides scientific services, is now slowly penetrating into Nursing Home service and it will absolutely play an important role in the spiritual consolation service for the elderly. To investigate the spiritual needs of the elderly and the present spiritual services of Nursing homes in Shanghai, I took Fengxian District M Nursing Home as a case with literature research, in-depth interview and participant observation as my research methods. Results show several problems as follows: lopsided service object, low professionalism in providing the service, monotony in responding to different demands and limited sources. Thus, from my point of view, there is an urgent need for social work intervention in elderly spiritual consolation service in order to provide better services. So finally, I put forward several suggestions based on these problems. Such as the Environmental policy recommendations and to optimize intervention services.
Key words: Nursing Homes for the elderly; spiritual consolation service; social work intervention
目 录
一、绪论 1
（一）研究背景 1
1．老年群体精神慰藉缺失亟待关注 1
2．社会工作介入养老机构的精神慰藉服务 2
（二）研究目的、意义及创新 2
1．研究目的 2
2．研究意义 3
3．研究创新 3
（三）文献综述与概念界定 3
1．文献综述 3
2．核心概念界定 5
（四）研究方法 6
1．文献研究法 6
2．个案访谈法 6
3．参与观察法 6
二、上海机构养老中对于老年人精神慰藉需求及服务现状分析 7
（一）访谈的设计 7
（二）受访老人概况 7
（三）养老机构对于老年人精神慰藉需求及服务现状分析 8
（四）养老机构在老年人精神慰藉服务存在的问题 9
1．服务提供的弱专业化 9
2．服务方式的单一化 10
3．可用资源的稀缺化 10
三、对社会工作介入上海市养老机构精神慰藉服务的建议 11
（一）上海市养老机构精神慰藉服务发展概况 11
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